Refund Policy

We take pride in ensuring the quality and freshness of our flowers. In case of any issues or damages with your order, please contact our customer care team within 24 hours of delivery. We will gladly assist you and arrange a suitable solution, which may include refund or replacement, depending on the circumstances.
Please note that our refund policy is applicable only for damaged or defective products. Kindly provide us with supporting evidence, such as clear photographs, to facilitate a smooth resolution process. Our aim is to provide maximum satisfaction to our valued customers.
Thank you for choosing our flower shop for all your floral needs. We appreciate your trust in us and look forward to serving you with the utmost care and attention to detail.